Privacy Policy

A Legal Disclaimer

1. Privacy Policy

Privacy Policy for Jamie A'Court Website

This privacy policy describes how A'Court Ortho Limited ("we," "us," or "our") collects, uses, and shares personal data when you visit https://www.jamieacourt.com/ (the "Website") or use our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect
We may collect the following types of personal data:

Information you provide directly: This includes your name, contact details (email address, phone number, address), medical history, and any other information you provide when you make an enquiry, book an appointment, or communicate with us.
Automatically collected information: When you visit our Website, we may automatically collect certain information, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies and similar tracking technologies for this purpose.
Information from third parties: We may receive information about you from third parties, such as referring healthcare providers or medico-legal agencies.

2. How We Use Your Information
We use your personal data for the following purposes:

To provide and manage our services, including appointment booking, treatment, and aftercare.
To communicate with you, including responding to your enquiries and providing information about our services.
To personalise your experience on our Website.
To improve our Website and services.
For research and analysis purposes.
To comply with legal and regulatory requirements.

3. Legal Basis for Processing
We will only process your personal data when we have a legal basis to do so. This may include:

Your consent.
The performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, provided that your rights and freedoms do not override those interests.

4. Sharing Your Information
We may share your personal data with the following categories of recipients:

Our staff and healthcare professionals involved in your care.
Third-party service providers who assist us with website hosting, data analysis, email delivery, payment processing, etc.
Referring healthcare providers or medico-legal agencies, with your consent.
Legal and regulatory authorities, if required by law.

5. Security of Your Information
We take reasonable measures to protect your personal data from unauthorised access, use, or disclosure. These measures include:

Using secure servers.
Implementing encryption.
Restricting access to personal data to authorised personnel.
Regularly reviewing our security procedures.

6. Your Rights
You have the following rights regarding your personal data:

Right to access: You have the right to request access to the personal data we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to erasure: You have the right to request that we erase your personal data under certain circumstances.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to object: You have the right to object to the processing of your personal data under certain circumstances.
Right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
Right to complain: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

7. Cookies
We use cookies and similar tracking technologies to collect information about your browsing activity on our Website. You can manage your cookie preferences through your browser settings.

8. Links to Other Websites
Our Website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our Website.

10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at: info@jamieacourt.com